mouse frozen on mac login screen

smcFanControl is a third-party app that lets you set a minimum speed for built-in fans on Mac. It worked fine until today. A gray screen and progress bar should appear that indicates your Mac is being scanned for problems. When I opened the lid, I could not move the mouse or type my password to log in. I have my trigger delay set for three minutes. Swap your mouse and keyboard with a known good pair, and then restart your Mac. frozen log in screen on the other side, keystrokes don't register, wrong time shown in upper right corner of the frozen screen. If your Mac is with OS X Yosemite or earlier, click on the “Verify Disk” button first and then hit “Repair Disk” button if it finds some issues; If your Mac is with newest macOS, you won’t see these two buttons, instead, just click “First Aid” to start and the utility will repair the errors it finds. The trackpad and keyboard simply did not work. The mouse cursor is frozen at the log in to windows screen. Click on your hard drive. This helps support the work we do for our readers. Could be a memory issue. Because the mouse does not work. fan speeds about another 30%. Macs carry a two year warranty despite Apple only telling you it's one. * Check also Mouseketeer, a simple utility that moves instantly the mouse cursor to the center or any side of the screen, and Window Manipulator, a program that will let you drag or resize any window easily with the mouse. However, in some instances, the mouse may also be frozen and you might not be able to access Force Quit. I can move the mouse but can't click on anything. Go to System Preferences > Accounts, you can view the Login Items. Select the unresponsive app and then Force Quit in the bottom right corner. Booting up your Mac in Safe Mode is beneficial to fix the problem that MacBook is stuck on the loading screen. If this happens, you can use the keyboard shortcut for Force Quit: Command + Option + ESC. Apple iMacs are reliable computers. Make sure you clear out your Blue Tooth devices. The application will close; if not, try to Force Quit out of it again. To fix a skipping mouse cursor, try using the mouse on a different surface. Your mouse doesn't scroll up or down or side to side. https://www.experts-exchange.com/questions/28244762/Macbook-Freezing-at-Login-Screen.html, http://guides.macrumors.com/Repairing_Permissions. Force Quit, however, does not solve the underlying issue; the app may be causing your iMac to freeze. The loading sign will sometimes pop up but it doesn't do anything. In Australia. Download NumPad Transformer, to give mouse power (and much more) to your keyboard. It is like having another employee that is extremely experienced. The confirmation dialog box shown in Figure 3 appears. Follow the onscreen instructions to reinstall. If you love your iMac, you should use CleanMyMac — an app that can help you free up tons of space, it also has a dozen super useful tools to keep your iMac in good shape, which would help you stay away from the iMac freezing problem and many other issues. That is the most likely problem. One factor that I forgot to mention was that there was a power outage for a couple of hours on the other computers. If your Mac freezes from time to time even if it’s not running any third … Does this problem seem familiar to anyone? The keyboard is unresponsive. This will boot into the recovery screen (OS X Utilities screen). To do so, hold the power button for several seconds until the iMac shuts down. But they can run into problems, one of the issues you may occasionally encounter is a frozen screen. If you are using a USB mouse and you see that it is frozen, unplug then quickly re-plug to the USB port. Mac Magic Mouse 2 was Announced on October 13, 2015, which introduced the Lithium-ion Rechargeable battery feature. I cannot get on my MAC. A window will display listing out all active applications. Mouse frozen at login screen on imac JA: Have you tried a Force Quit on your frozen iMac (pressing and holding Option, Command, and Escape)? I will check the error logs. MacBook Is Frozen on the Login. Apple. The mouse will not move. Once the status bar disappears, presumably whatever it was doing is now complete, I get login page asking for password, then press "Return" whereupon it goes to my home screen but mouse cursor still frozen top left You should first try running Repair Disk from Disk Utility while booted from the system DVD. In recent day, internal keyboard backlight turns on when the Mac boots to OSX login screen. https://www.youtube.com/watch?v=-vUWYjwlSPM, iMac, macbook frozen start up fix (https://www.youtube.com/watch?v=-vUWYjwlSPM), What to Do When Quicktime Player Can’t Open MP4, How to Take a Scrolling Screenshot on a Mac, How to Fix: MacBook Internal Keyboard and Trackpad Not Recognized in macOS Big Sur, How to Fix: Mouse Not Working After Installing macOS Big Sur, How to Fix: Menu Bar Disappears on macOS Big Sur, How to Fix: Mail App Issues on macOS Big Sur, How to Fix: WiFi or Network Problems on macOS Big Sur, How to Fix: Bluetooth Problems on macOS Big Sur. I have tried the memory suggestion and I had the same results swapping out both RAM sticks. Try a different surface. Affiliate Disclosure: We may earn a commission on certain products purchased through our links (at no additional cost to you). Start your MacBook normally. Gain unlimited access to on-demand training courses with an Experts Exchange subscription. I can move the mouse around but I can't click anything. Unfortunately, Apple Diagnostics can only tell you if there’s a problem. This may take a couple of hours, but this will tell us whether it is an hardware or software issue. And then, you can click on the Login button. Force Quit will exit out of certain apps despite their unresponsiveness. Therefore, make it a practice to always click the Log Out button on this screen before your hand leaves the mouse! That will likely solve your problem. Did you repair your hard drive? Every hardware is known to have … Connect with Certified Experts to gain insight and support on specific technology challenges including: We help IT Professionals succeed at work. If your iMac reboots and functions normally upon restart, the issue may have been a temporary minor glitch. (you can always re-add them). Screen Zoom; Multi-finger Tap. Works great. Tips After forcing shutdown and restarting about 5 times it finally allowed me to log in, but it froze shortly after logging in. Select Disk Utility from Applications. Show Password Hints: Users can click the question mark on the login screen to see a password hint, which you set up when you created the user account name and password. Thank you for the responses. I went through all the diagnostic checks, everything checked out fine. It was like a drop down menu. By pressing the power button — as opposed to just unplugging the cord — the computer can safely restart. The situation varies from case to case, your iMac may freeze up randomly, while running a specific app, or upon startup. If you can't use your mouse to scroll through a … Thanks in advance. An app is frozen (you can move cursor) Details: this kind of apps usually demand a lot of system … If this is the case, use the “Force Quit” function to unfreeze your machine. Imac always seemed to run hot, now it’s much cooler and no problems for a week now. Press and hold the Shift key to stop frozen apps launching. Windows 10 stuck at lock screen, no login prompt, mouse, keyboard and usb ports do not work - iRULU Spiritbook S1L I have an iRULU Spiritbook S1L that I just started using a few days ago. Force-quit a frozen program. Force Quit Apps. If, after un-checking all of the programs, the iMac starts up normally, then you can go through the individual programs to identify which is causing the freezing issue. Problem: iMac freezes but I'm still able to move mouse cursor but can't use mouse to select/quit programs, no response from iMac to mouse or keyboard commands. Background: Fresh install of Snow Leopard, replaced HD, upgraded RAM, ran all test on TechTool Pro 7 and everything PASSED. Tried another mouse and keyboard on a different usb port/card. Had freeze problems and artifacts on the screen on my 2009 imac. Thought I would pass this along in hopes it helps someone else. These Login Items are the programs that launch when your iMac starts up. Click on the Apple menu at the top left of the screen, then select Restart and click Restart. I have no problems logging in on the apple side but when I switch over to windows the login says "resuming windows" but the login screen is non responsive. One of our readers Kelsey contributed this tip which worked well to resolve the iMac freezing issue. The screen is frozen. Troubleshoot in Safe Mode. If your iMac continually freezes up during boot, you can operate in Safe Mode to troubleshoot the root issue. Fortunately, Disk Utility allows you to verify and repair potential disk issues. A frozen iMac can be also attributed to the Mac hard drive issues, especially if your iMac is loaded with a traditional spinning hard drive (while most modern iMacs are with Fusion Drives or flash storage). I hit F12 went into the diagnostics, oddly enough my mouse works fine in that screen. Thank you, (Unlock this solution with a 7-day Free Trial). The spinning rainbow pinwheel is usually an indication of the Mac system lagging. Step 3. If your iMac continually freezes up during boot, you can operate in Safe … Press and hold the Shift key until you see the Apple logo on the screen. © 2011-2021 anysoftwaretools.com | As an Amazon Associate I earn from qualifying purchases. Then swap with the other. Step 1. But the problem remains. On the sign in page, enter the admin account and password if you can, but DON'T click on Log in immediately (in case of a login loop). Hope this helps in some way. If a program is frozen, but your computer is still responsive, you can … Your Mac Freezes Randomly. When your Mac hard drive is faulty or under-performing, chances are your overall system performance is going to be taxed. Mouse cursor works, but no response to username icons. I can move the mouse but can't click on anything. You can also control-click on the app, press Option, and click on Force Quit. It has 32gb free. Step 2. Show the Sleep, Restart, and Shut Down Buttons: Select this if you want to see these buttons on the login screen. Note: smcFanControl will not let you set minimum speed to a value below Apple’s defaults, this avoids damaging your machine. If all else fails, pull the plug, but remember that powering down without logging out should be used only as a last resort. Release Shift key when login window shows. Boot up or reboot your MacBook. The mouse cursor is frozen in the center of the screen and no keyboard functions work. … When asked, what has been your best career decision? When she is not writing, she loves getting close to nature and shoot photos with her iPhone and Canon EOS 80D. If your iMac is always frozen on startup, take a look at this video and follow the instructions: Jessica is the co-founder and content manager here at AnySoftwareTools. I noticed a few times that if I wait long enough after clicking on a user it will eventually log me in...I"m thinking it's possibly a hard drive issue? When I went back to it the screen was frozen. I also used one of the suggestions: Slightly increased the size of the cursor. In some cases, you may not be able to use the Force Quit option due to that macOS is entirely frozen. If a frozen Mac prevents you from clicking the Restart command on the Apple menu, hold down the power button for several seconds or press the Control+Command keys and then press the power button. Mac frozen at login screen. Show Input Menu in Login Window: Allows users to choose the language they want to use when logging in. Run Repair Permissions. Nothing will open. The quick force quit doesn’t work, your mouse won’t move either. If the screen freezes and continues to do so while you use this program, you may have to uninstall the app and reinstall it thereafter. If it didn't work, then do this using external keyboard and mouse. I've not reinstalled OS X yet. In general, we wouldn’t recommend Mac users to install fan control apps — for the concern of causing Mac overheating and other potential issues. Then you will have to manually shut down your iMac. If Apple Diagnostics won’t run, try restarting and pressing and holding Option+D on startup. My computer is frozen on the home screen. Now I don't even see the cursor. READ MORE. Scrolling. If the cursor freezes after you open a certain app or website, the issue will likely … Stuck on Windows screen, no mouse or keyboard So it's on my computer and it kept kicking me off of Google Chrome and a message would appear stating to close apps, restart, shut down, etc.. Hi Kelsey, thanks for sharing the tip. Using a Magic Mouse and Bluetooth keyboard I can use the Mac as normal and I'm able to boot to recovery mode. Then click Reinstall Mac OS X in OS X utilities screen. Customer: just did, nothing changed JA: Anything else you w … Causes of a frozen iMac can range from glitchy apps, faulty software, and inadequate RAM or hard disk storage. Try booting with one module out. Apple logo appears and a status bar moves very slowly from left to right while "the wheel" turns. After power on and bios I reach the user log in screen for Windows 7 Professional. Both versions of the Mac Mouse are available worldwide. She set up the minimum fan speed by about another 30%. Tried antivirus, malware, resets etc. If it starts I would try this. Check start up items in System preferences. What's strange is it does seem to work eventually of you wait long enough. This will download the test from the internet, instead. The computer went into hibernation when I left it for awhile. Any ideas? Restart in Safe Mode. To enter Safe mode, turn on your iMac, hold the Shift key until you see the gray Apple logo. She has been fascinated by the startup culture in Silicon Valley and she loves building things from zero to one. Thank you Kelsey, your suggestion was an immediate success!!! If you don't have spares, just disconnect them and restart by pressing and holding the power key. Install App Cleaner. The system will turn on normally, but when the login screen appears the mouse and keyboard do not allow any of the options to be clicked. I can turn it on and it starts windows but when i get to the lockscreen there is nothing I can do. The iMac menu bar includes the Force Quit function. Can also set for mouse button press or select a F key as a hot key, or strike a caret (cap – 6). Experts Exchange always has the answer, or at the least points me in the correct direction! I have a Macbook running OS X 10.6 that "freezes" at the login screen. Our community of experts have been thoroughly vetted for their expertise and industry experience. I assume you checked to make sure the drive is not full. Finally installed smc fan control and set up min. The computer will then operate in Safe Mode. If so, how can I fix it? I have a Macbook running OS X 10.6 that "freezes" at the login screen. In this post, we’re going to share with you a few quick tips that could help you get rid of this annoying iMac freezing issue. Your iMac can hang up because of a piece of software. If your Mac gets to the login screen or desktop, then you'll need to determine whether the problem is the mouse … Being involved with EE helped me to grow personally and professionally. Turn off your MacBook first Press the Shift + Control + Option keys on the left side keyboard Now, press and hold the Power button for 10 seconds Because the hardware and operating system are designed by the same manufacturer for compatibility, Apple MacBooks are known for being particularly stable, making them a popular choice for businesses that need reliability and performance from their machines. Even the mouse test showed it passed. I'm running windows with boot camp on an apple. To determine whether the app itself is faulty, start up the application again. After a quick internet search I came across a support page on Apple’s website that seemed to describe the problem. Although Mac OS X displays the login screen after two minutes, someone can still saunter up and click the Cancel button, thereby gaining access to your stuff. The system will turn on normally, but when the login screen appears the mouse and keyboard do not allow any of the options to be clicked. No hard drive problems either. We've partnered with two important charities to provide clean water and computer science education to those who need it most. When your iMac freezes, apps are “stuck” on the screen; the mouse refuses to move and the whole computer becomes unresponsive. Drag any apps you no longer need or use. If none of the methods above helped you fix the frozen cursor on your MacBook or it just works temporarily, you can try resetting System Management Control (SMC) on your Mac. I turned off and back on with - Answered by a verified Mac Support Specialist it was almost like my keyboard was pressing several keys at a time without me touching it. With this app, you can manually increase your minimum fan speed to make your iMac run cooler. Drive is not writing, she loves getting close to nature and shoot photos her. Preferences > Accounts, you may not be able to boot to recovery Mode ’ much! 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Software issue October 13, 2015, which introduced the Lithium-ion Rechargeable battery feature both versions of the Mac are! 2011-2021 anysoftwaretools.com | as an Amazon Associate i earn from qualifying purchases case mouse frozen on mac login screen. To stop frozen apps launching minimum speed to make sure the drive not... Ca n't click on the Login screen ) to your keyboard control-click on the and! Not let you set a minimum speed to a value below Apple ’ s a mouse frozen on mac login screen, but response! Keyboard i can not get on my Mac reboots and functions normally upon restart and... A commission on certain products purchased through our links ( at no cost... Username icons the root issue an immediate success!!!!!!!!!!!.: anything else you w … Start your MacBook normally this if you want use! Her iPhone and Canon EOS 80D mouse on a different surface all active applications, to mouse... Lithium-Ion Rechargeable battery feature success!!!!!!!!!. 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